Christos Karagiannakis is a graduate of Athens University of Economics and Business with M.Sc in Decision Sciences with the specialization of Operational Research. His career path started with a number of start-up ventures around Technology field before joining H&M in key retail positions around Europe and Greece.
He joined Kotsovolos in 2010 and has held a number of key managerial roles in the organization including Head of Customer Plan, from May 2013 to April 2015, Head of Central Operations from January 2015 to February 2017. He holds the current position as COO since March 2017 by having the responsibility of Stores Network, Franchise, B2B, Internet, Contact Centers, including all supportive functions related to Operations such as Property, Construction, Space & VM Mgnt., Service Desk, Security and Loss Prevention.
He has over 15 years of experience in technology retailing and holds a consulting role in Dixons Group’s Leadership Team regarding Innovation and Business change.